Rule No. 1: Write it Down! Know Your Org's Performance Groove
If you're buying performance management software: Document your org's performance experience and ask vendors how they can support it.
Rule No. 2: Unsure About Performance? Just Ask Your Team!
Rule no. 2 if you don't know what your performance experience should look like, don't ask vendors, ask your managers and employees.
Top Dogs Do It Right: Designing Experience Before Software Shopping
What do the most successful companies have in common, where employees embrace performance practices? They design the employee experience first and don't let software vendors dictate the process.